What important people skills should a CEO have? Communication of the company vision is important. You can’t force people to work together. You can’t mandate synergy. You can’t manufacture harmony.
The higher one climbs in the corporate ladder the more important people skills become.
Do you use information to maintain a competitive advantage over others?
Do you use needless sarcasm and cutting remarks to make yourself look sharp and whitty?
When someone challenges your decision, do you argue with them? Can you establish authority through arguing? If the person stops arguing with you, does it mean you won or the other person is cutting his loses and abandoning the conversation? The problem with arguing is that it may not be persuasive or impactful
Does:
When someone offers a less-than-brilliant idea in a meeting, don’t criticize it. Say nothing.
When someone challenges one of your decisions, don’t argue with them or make excuses. Quietly consider it and say nothing.
When someone makes a helpful suggestion, don’t remind them that you already knew that. Thank them and say nothing.
Peter Drucker said, “We spend a lot of time teaching leaders what to do. We don’t spend enough time teaching leaders what to stop. Half the leader I have met don’t need to learn what to do. They need to learn what to stop.”
What keeps you coming to work every day: Money, power, status, or popularity?
People change their behavior when it is in their best interest as defined by their values. People tend to follow behavior that is followed by positive reinforcement.
Successful people dislike feeling they are controlled or manipulated.
Successful people have optimism. They believe they will succeed.
Successful people believe in themselves. Successful people believe that they have the capability within themselves to make desirable things happen. Successful people don’t think they are victims.
Successful people believe in their talents and skills.
One great mistake people believe is “I behave this way, and I achieve results. Therefore, I must be achieving results because I behave this way.”
Can’t people think better, if they are steered in the correct direction by their leaders?
Identify a personal habit that is annoying to your coworkers and work to eliminate it. By eliminating the annoying behavior, you retain value in the organization. The skills and habits that have taken you this far might not be the right skills and habits to take you further.
Be Nice. Break away from the perception of being arrogant, inattentive, rude, and omniscient. Listen without prejudice. Don’t be delusional about your weaknesses.